Privacy Policy

SWI SOFTWARE (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit [website URL] (the “Site”) or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal identification information — name, email address, shipping/billing address, phone number.
Payment information — processed securely through our third-party payment processor; we do not store full card details.
Order and transaction history — items purchased, order dates, and returns.
Technical data — IP address, browser type, device information, and cookies.
Usage data — pages visited, time spent on the Site, and referral source.

2. How We Use Your Information

To process and fulfill orders, including payment, shipping, and customer service.
To communicate with you about your order, account, or inquiries.
To send marketing communications, where you have opted in (you may unsubscribe at any time).
To improve our Site, products, and customer experience.
To detect, prevent, and address fraud or security issues.
To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

4. Sharing Your Information

We do not sell your personal information. We may share data with:

Service providers who help us operate our business (e.g., payment processors, shipping carriers, email platforms).
Law enforcement or regulators, when required by law.
A successor entity in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we hold about you.
Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not directed to children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

SWI SOFTWARE

Email: support@swisoftware.com

Address: Rajaji Nagar Bengaluru

Phone: +91,9986170602